Benchmarks

10 ‘Flight Booking & Airlines’ Sites Ranked by User Experience Performance

Use the interactive UX benchmark chart below to see the ranked UX performance of 10 leading ‘Flight Booking & Airlines’ sites in the US and Europe. Each of the 10 Flight Booking & Airlines sites have been manually rated across 245 different UX elements, all based on Baymard’s 150,000+ hours of UX research.

This is a sub-set of the full benchmark which includes 280 ecommerce sites.

Case Studies

Click the colored dots to view in-depth case studies for each benchmarked site, or scroll down to see all case studies. You can also view the case study examples organized by type of page.

Benchmark UX Performances
Poor
Mediocre
Decent
Good
Perfect

Overall UX Performance

245 Guidelines

Desktop Web

122 Guidelines

Mobile Web

123 Guidelines

10 ‘Flight Booking & Airlines’ Sites
What’s This?

Flight Booking & Airlines Research

At Baymard Institute we have a whole research topic devoted to online shopping UX and usability, specifically for online Flight Booking & Airlines sites.

View Flight Booking & Airlines Research Topic

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