Benchmarks

7 ‘Insurance’ Sites Ranked by User Experience Performance

Use the interactive UX benchmark chart below to see the ranked UX performance of 7 leading ‘Insurance’ desktop and mobile websites in the US and Europe. Each of the 7 Insurance desktop and mobile sites has been manually rated across 328 different e-commerce UX elements, all based on Baymard’s 150,000+ hours of UX research.

This is a sub-set of the full benchmark which includes 251 e-commerce sites.

Case Studies

Click the colored dots to view in-depth case studies for each benchmarked site, or scroll down to see all case studies. You can also view the case study examples organized by type of page.

Benchmark UX Performances
Poor
Mediocre
Decent
Good
Perfect

Desktop Web

174 Guidelines

Homepage, Main Navigation & Search

27 Guidelines

Product Page Layout & Descriptions

15 Guidelines

Application Form

82 Guidelines

Customer Accounts

38 Guidelines

Site-Wide Design & Interaction

12 Guidelines

Mobile Web

154 Guidelines

7 ‘Insurance’ Sites
CompareWhat’s This?

Insurance Research

At Baymard Institute we have a whole research topic devoted to online shopping UX and usability, specifically for online Insurance sites.

View Insurance Research Topic

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