Build.com UX Case Study
This is a case study of Build.com’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 272 design elements. 255 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.
Build.com’s overall e-commerce UX performance is xxxx xx xxxxxxxxx xxxxxx xx xxxx xx xxxx xx-xxxx xxxxxx xx xxxxxxxxxx, xxx xxxxxxxxx xx xxxxxxxxx xxxxxx xx xxxxxxx xx xxxxxxx xxxxxxxx & xxxxxxxxx xxxxxxxxxxx Upgrade to access Build.com’s case study.
First benchmarked in April 2012, and reviewed 28 times since then, most recently in January 2024.
Build.com’s UX Performance upgrade
How does your UX performance stack up vs. your fiercest competitors?
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Our UX benchmark reports show you exactly what is working and what isn't for your site.
To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.
The scatterplot you see above is the free version we make public to all our users. If you wish to dive deeper and learn about each guideline and even review your own site you’ll need to get premium access.
Build.com’s Desktop Web E-Commerce Design
27 pages of Build.com’s e-commerce site, marked up with 243 best practice examples:
Build.com’s Mobile Web E-Commerce Design
27 pages of Build.com’s e-commerce site, marked up with 221 best practice examples:
Build.com’s Mobile App E-Commerce Design
21 pages of Build.com’s e-commerce site, marked up with 244 best practice examples:
Explore Other Research Content
Every week, we publish a new article on how to build “state of the art” e-commerce experiences — here’s 5 popular ones:
Drop-Down Usability: When You Should (and Shouldn’t) Use Them
Format the “Expiration Date” Fields Exactly the Same as the Physical Credit Card (72% Don’t)
PDP UX: Core Product Content Is Overlooked in ‘Horizontal Tabs’ Layouts (Yet 28% of Sites Have This Layout)
Form Field Usability: Avoid Extensive Multicolumn Layouts (16% Make This Form Usability Mistake)
Form Usability: Getting ‘Address Line 2’ Right
See all 406 articles in the full public archive.