UX Articles

Home & Hardware Sites: New UX Benchmark with 2,500+ Performance Scores and 2,000+ Best Practice Examples

Anders Nielsen

Content Creator

Published Feb 13, 2024

At Baymard we’ve just released a new UX benchmark of 5 Home & Hardware sites in our Home & Hardware benchmark collection.

This follows from our large-scale user testing research on Home & Hardware sites and adds to our existing e-commerce UX benchmark.

5 New Home & Hardware UX Case Studies

The 5 Home & Hardware sites from our Home & Hardware benchmark have been manually reassessed across 500+ research-based UX parameters relevant to Home & Hardware sites, resulting in 2,500+ weighted UX performance scores and 2,000+ worst and best practice examples.

For the benchmark, we rated 5 Home & Hardware sites: Home Depot, Build.com, Northern Tool, Grainger, and Lowe’s.

You can explore the 5 new Home & Hardware UX case studies using the below links:

Home & Hardware UX Performance

Each of the 5 Home & Hardware sites’ 2,500+ UX performance scores, along with the scores for the 7 other Home & Hardware sites in the benchmark, are summarized in the interactive scatterplot below — showing you how they perform collectively and individually:

 

A publicly available overview of the research and benchmark can be found on our Home & Hardware research overview page.

Getting access: all 2,500+ UX performance scores, 2,000+ best practice examples, and the UX insights from researching the Home & Hardware industry are available immediately and in full within Baymard Premium. (If you already have an account open the Home & Hardware study.)

If you want to know how your Home & Hardware desktop site, mobile site, or app performs and compares, then learn more about getting Baymard to conduct a Home & Hardware UX Audit of your site or app.

Anders Nielsen

Content Creator

Published Feb 13, 2024

Anders is the content creator and editor at Baymard, creating both Premium and marketing content since 2022. He conducts the final edits and publishes Baymard's articles.

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