Articles

Home & Hardware Sites: New UX Benchmark with 2,700+ Performance Scores and 2,300+ Best Practice Examples

Anders Nielsen

Content Creator

Published Mar 23, 2023

At Baymard we’ve just released a new UX benchmark of Home & Hardware sites, thereby expanding our existing Home & Hardware benchmark with 5 new UX case studies.

This follows from our large-scale user testing research on Home & Hardware sites and adds to our existing e-commerce UX benchmark.

5 New Home & Hardware UX Case Studies

The 5 sites added to our Home & Hardware benchmark have been manually assessed across 500+ research-based UX parameters relevant to Home & Hardware sites, resulting in 2,700+ weighted UX performance scores and 2,300+ worst and best practice examples.

For the benchmark, we rated 5 new Home & Hardware sites (bringing our total for the Home & Hardware benchmark to 13 sites): Menards, OBI, ACE Hardware, Leroy Merlin, and B&Q.

You can explore the 5 new Home & Hardware UX case studies using the below links:

Home & Hardware UX Performance

Each of the new 5 Home & Hardware sites’ 2,700+ UX performance scores, along with the score for the 8 other Home & Hardware sites in the benchmark, are summarized in the interactive scatterplot below — showing you how they perform collectively and individually:

 

A publicly available overview of the research and benchmark can be found on our Home & Hardware research overview page.

Getting access: all 2,700+ UX performance scores, 2,300+ best-practice examples, and the UX insights from researching the Home & Hardware industry are available immediately and in full within Baymard Premium. (If you already have an account open the Home & Hardware study.) If you want to know how your Home & Hardware website performs and compares, then learn more about getting Baymard to conduct a Home & Hardware UX Audit of your site.

Anders Nielsen

Content Creator

Published Mar 23, 2023

Anders is the content creator and editor at Baymard, creating both Premium and marketing content since 2022. He conducts the final edits and publishes Baymard's articles.

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