CarParts.com UX Case Study
This is a case study of CarParts.com’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 516 design elements. 250 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.
CarParts.com’s overall e-commerce UX performance is decent. Their main culprits are poor Customer Accounts and mediocre Product Lists & Filtering performances.
First benchmarked in March 2023.
Performance: 41.8Decent
URL: carparts.com
UX Award Winner (see all):
Automotive Parts & SpecialtyTop 1%
Cart & Checkout (mobile)Top 1%
Overall UX Performance
516 Guidelines · Performance:
Desktop Web
265 Guidelines · Performance:
Homepage & Category Navigation
27 Guidelines · Performance:
On-Site Search
28 Guidelines · Performance:
Product Lists & Filtering
48 Guidelines · Performance:
Product Page
59 Guidelines · Performance:
Cart & Checkout
78 Guidelines · Performance:
Customer Accounts
16 Guidelines · Performance:
Site-Wide Features & Navigation
9 Guidelines · Performance:
Mobile Web
251 Guidelines · Performance:
To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.
The scatterplot you see above is the free version we make public to all our users. If you wish to dive deeper and learn about each guideline and even review your own site you’ll need to get premium access.
CarParts.com’s Desktop Web E-Commerce Design
16 pages of CarParts.com’s e-commerce site, marked up with 221 best practice examples:
CarParts.com’s Mobile Web E-Commerce Design
13 pages of CarParts.com’s e-commerce site, marked up with 202 best practice examples:
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See all 402 articles in the full public archive.