On this page there’s 16 highlights (view in Baymard Premium) outlining what CHANEL are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 403 customer info & address examples.)

The screenshot was taken on December 8, 2023 and depicts CHANEL’s Customer Info & Address. In total, we’ve reviewed 46 of CHANEL’s page designs. To see them all, visit the full CHANEL UX case study.