On this page there’s 4 highlights (view in Baymard Premium) outlining what Kohl’s are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 159 store pickup examples.)

The screenshot was taken on September 18, 2023 and depicts Kohl’s Store Pickup. In total, we’ve reviewed 56 of Kohl’s page designs. To see them all, visit the full Kohl’s UX case study.