On this page there’s 3 highlights (view in Baymard Premium) outlining what JCPenney are doing right and wrong.
(Tip: use the arrows above or on your keyboard to navigate all 151 order tracking page examples.)

The screenshot was taken on February 11, 2019 and depicts JCPenney’s Order Tracking Page. In total, we’ve reviewed 52 of JCPenney’s page designs. To see them all, visit the full JCPenney UX case study.